✨ Foundational Launch Rates — Limited Slots

Enterprise-grade vizualization
at foundational rates.

We're disrupting the process documentation market. Secure our limited "Founder's Rate" and join the NRKGO ecosystem today.

Monthly Yearly Save 20%
Starter
Fully standalone. Perfect for solo users who want a no-limit, privacy-first tool.
$0 /mo forever
1 user · Personal org included · No credit card
Get Started Free
Includes
  • Unlimited Local Guides No limit
  • Auto screenshot capture
  • Export as PDF, HTML & Markdown
  • Personal org (auto-created on signup)
  • Local storage (privacy-first)
  • Walkthrough playback
  • Cloud sync & backup
  • Invite team members
⭐ Most Popular
Pro
For power users who document everything — unlimited.
$9 /user/mo
1 user · Personal org · Billed monthly
Start Pro Free Trial
Everything in Starter, plus
  • 1 user — Solo cloud workspace Personal org
Cloud & Premium features
  • Unlimited Guides No limit
  • Cloud sync & backup
  • Remove SnapSteps branding
  • Blur sensitive info
  • Custom brand color
  • Export PDF, HTML, Markdown
  • Priority support
Team
Shared workspace for teams with invite, roles & collaboration.
$7 /user/mo
Per user/mo · Min 2 users · Shared org
Start Team Trial
Everything in Pro, plus
  • Multiple users — Invite your team Min 2 seats
Collaboration features
  • Shared Team Library
  • Invite members (Admin, Editor, Viewer)
  • Role-based access control
  • Guide folders & organization
  • Shareable public guide links
  • Team analytics dashboard
  • Centralized user management
Enterprise
For large orgs needing security, SSO & custom deployment.
Custom
Annual contract · Custom seat pricing
Contact Sales
Everything in Team, plus
  • Single Sign-On (SSO)
  • SCIM provisioning
  • Dedicated success manager
  • Custom integrations & API access
  • Audit logs & compliance reports
  • SLA guarantee & priority SLA

Compare all features

See exactly what's included in each plan.

FeatureStarterProTeamEnterprise
📸 Core Recording
Guides per month15UnlimitedUnlimitedUnlimited
Auto screenshot capture✓✓✓✓
Blur sensitive information—✓✓✓
Custom annotations—✓✓✓
Walkthrough playback✓✓✓✓
💾 Storage & Sync
Storage locationLocal onlyCloudCloudCloud
Cloud backup—✓✓✓
Cross-device access—✓✓✓
📤 Sharing & Export
Export as PDF✓✓✓✓
Export as HTML & Markdown✓✓✓✓
Shareable public link——✓✓
Remove SnapSteps branding—✓✓✓
Custom brand color—✓✓✓
👥 Team & Collaboration
Shared team library——✓✓
Invite members——✓✓
Role-based access (Admin / Editor / Viewer)——✓✓
Guide folders & organization——✓✓
Team analytics——✓✓
🔐 Security & Admin
SSO (SAML / OIDC)———✓
SCIM provisioning———✓
Audit logs———✓
🛟 Support
Support levelCommunityPriority EmailPriority EmailDedicated Manager
14-day money-back guarantee—✓✓✓

Frequently Asked Questions

Is the free plan really free forever?

Yes. The Starter plan is free forever with no credit card required. You get 15 guides per month stored locally on your device.

What does "per user" mean?

Pro and Team plans are priced per seat. If you have 5 people on your team using SnapSteps, you pay for 5 user licenses. Each user gets their own account and cloud storage.

What happens if I cancel my subscription?

Your guides are safe. Cloud guides will remain read-only, and you can export them at any time. Your local guides (Starter) are always yours — no cloud dependency.

Do you offer refunds?

Yes, we offer a 14-day money-back guarantee on all Pro and Team plans with no questions asked. Just contact us within 14 days of purchase.

How does Team invite & roles work?

Admins can invite members via email. Each member is assigned a role — Admin (full access), Editor (create/edit), or Viewer (read-only). Roles can be changed at any time.

Is my data secure?

Starter users: data never leaves your device. Pro & Team users: guides are stored on encrypted servers in the cloud. Enterprise customers get dedicated infrastructure and audit logs.

What is the difference between Pro and Team?

Pro is for individual power users who need unlimited guides and cloud sync. Team adds a shared workspace, member invitations, role permissions, and team analytics on top of Pro.

Can I switch plans anytime?

Absolutely. You can upgrade, downgrade, or cancel at any time from your account settings. Upgrades take effect immediately; downgrades apply at the next billing cycle.