At NRKGO, we understand that you trust us with your most valuable assets: your data and your privacy. This Privacy Policy details the "Protocol" for how we handle, protect, and process information across the NRKGO Ecosystem, including our website, Chrome extensions, and cloud applications.
Scope of this Privacy Policy
This Privacy Policy applies to all Services offered by NRKGO and its affiliates. It covers personal information that NRKGO collects about you through your engagement with our platform. This policy does NOT apply to information that you process using NRKGO tools on behalf of your own customers (see "Information NRKGO Processes on Your Behalf" below).
Information We Collect
We collect information about you only if we have a reason for doing so — for example, to provide our Services, to communicate with you, or to make our Services better.
Information You Provide to Us
- Account Sign-up: When you sign up for an account, we ask for information like your name, contact number, and email address.
- Payment Information: When you subscribe to a paid plan, we ask for your billing address and credit card information, processed securely via third-party providers.
- Interactions with NRKGO: We may record information when you answer surveys, enter contests, or contact our support team.
Information We Collect Automatically
- Device and Log Information: We collect information from your device, including IP address, browser type, and operating system, to provide a stable service experience.
- Usage Metadata: We track which features of our browser extensions (Smart Form Filler, API Sniffer, etc.) are used most often to prioritize development.
- Cookies and Tracking: We use cookies to identify you as a returning user and maintain your signed-in state across the ecosystem.
Purposes for Using Information
In addition to the purposes mentioned above, we use your information for the following purposes:
- To provide, maintain, and improve our developer tools.
- To set up and maintain your user account.
- To process subscription payments and renewals.
- To provide customer support and troubleshoot technical incidents.
- To communicate with you about new features, updates, or security announcements.
- To monitor and prevent fraudulent activity and unauthorized access.
- To analyze trends and user behavior to optimize platform performance.
Sharing and Disclosure
NRKGO does NOT sell your personal information. We share your information only in the following limited circumstances:
- Service Providers: We share information with third-party service providers (e.g., hosting partners, payment processors) who process data on our behalf.
- Joint Ventures & Affiliates: We may share information with companies within the NRKGO group to provide unified account access.
- Legal Requirements: We may disclose information if required by law or a valid legal process.
- Corporate Transfers: In connection with a merger, sale of assets, or acquisition, your information may be transferred to a successor entity.
Legal Basis for Processing
If you are an individual in the European Economic Area (EEA), our legal basis for collecting and using the personal information depends on the context. Typically, we process data because (i) we need to perform a contract with you, (ii) we have your consent to do so, or (iii) the processing is in our legitimate interest and not overridden by your rights.
Your Rights and Choices
NRKGO provides you with the same rights globally, regardless of your location:
- Right to Access: You can request a copy of the personal information we hold about you.
- Right to Rectification: You can update or correct your account information at any time.
- Right to Erasure: You can request that we delete your account and all associated personal data.
- Right to Object: You can object to the processing of your data for marketing purposes.
Retention of Information
We retain your personal information for as long as it is required for the purposes stated in this Privacy Policy. Sometimes we may retain your information for longer periods as permitted by law, such as to maintain "do not mail" lists or for tax auditing. When we no longer have a legitimate need to process your information, we will delete or anonymize it.
Information NRKGO Processes on Your Behalf
For users of our Identity Ecosystem and B2B tools, NRKGO processes data that you control (your customers' data). In these cases, you are the data controller and NRKGO is the data processor. We process such data only in accordance with your instructions and our Service Specific Terms. If you are a customer of one of NRKGO's users, please contact them directly for any privacy inquiries.
Children's Personal Information
Our Services are not designed for children under 18. NRKGO does not knowingly collect personal information from children. If we learn that we have collected such info, we will take steps to delete it immediately.
External Links
Our properties may contain links to websites not owned by NRKGO. We are not responsible for the privacy practices of those environments. We encourage you to check the privacy policies of any site you visit.
Notification of Changes
We may modify this Privacy Protocol at any time. If we make significant changes, we will notify you through a service announcement or an email to your primary address. Continued use of our tools following an update constitutes acceptance of the new Protocol.
Contact the Privacy Team
If you have any questions or concern regarding this Privacy Protocol, please reach out to us at:
Email: [email protected]
Physical Inquiries: Directed to our support team at [email protected]